Menu
All products

Nuzul HostFor riads & hotelsInvited teams

Every guest request, in front of the whole team.

Nuzul Host is the workspace for riads and hotels: the property set up once, reservations and arrival details, guest requests sorted in one inbox, and tasks your reception, housekeeping and maintenance can act on.

Request accessSign in to Host

Open to invited teams during the alpha, starting with riads in Marrakech.

Illustration · AI sorting in development
Riad NouraInbox
AI handled9Needs you2Escalated1
  • Room 4 · LéaCould we check out at 2pm tomorrow?Needs youTake over
  • Room 2 · OmarWhat’s the Wi-Fi password?AI handled
  • Room 6 · HannahThe air conditioning won’t switch off.Escalated
Today’s tasks
  • ReceptionLate check-out, Room 411:00
  • HousekeepingExtra towels, Room 215:30
  • MaintenanceAir conditioning, Room 6Now
A sample Host inbox for Riad Noura: conversations sorted by who needs to act, beside today’s tasks for each team.Zellige fountain under carved plaster arches
Invited teams

What your team gets

Fewer phones passed around reception, and no request that lives only in one person’s head.

  1. The property, set up once

    Check-in and check-out times, the Wi-Fi, house rules and your own recommendations, written once and used everywhere a guest asks.

    • Check-in · check-out
    • Wi-Fi
    • House rules
    • Recommendations

  2. Reservations and arrivals

    Each reservation with its arrival details and a guest profile, so whoever is on shift knows who is landing and when.

    • Reservations
    • Arrival details
    • Guest profiles

  3. One inbox, sorted by who must act

    Guest conversations are grouped as AI handled, Needs a human or Escalated, and you can take over any of them. The AI side arrives with the concierge, which is in development.

    • AI handled
    • Needs a human
    • Escalated
    • Takeover

  4. Tasks for every team

    A guest request becomes a task with an owner: reception, housekeeping or maintenance. Nothing gets lost between shifts.

    • Guest requests
    • Housekeeping
    • Maintenance
    • Reception

  5. The partners you trust

    Keep a list of the restaurants, drivers and rental agencies you recommend, so guest bookings go to people you already work with.

    • Preferred partners

Your knowledge powers the concierge

What your team writes in Host is what the rest of Nuzul uses to look after your guests.

Nuzul Host

Run a riad or a hotel in Marrakech?

We are opening Host one team at a time. Tell us about your property and how your team works today.

Request accessSign in to Host

The Kasbah of the Oudayas above the Bouregreg, Rabat

The rest of the family

Every Nuzul product shares one account and one picture of the stay.